top of page


Appliance Not Draining


This could be due to a blocked pump or filter. Try draining or removing the water from the appliance and then opening the pump cover. On washing machines this normally the petrol cap style filter at the base of the appliance. This needs to be unscrewed anti-clockwise to access the pump and filter. If this is stiff do not force it as it will break and require replacement of the pump unit. On dishwashers there is normally a removable cover inside the dishwasher in the sump area.

Listed below are some common problems and some advise on what you can do before calling a engineer

Common Problems


Washing Machine Won’t Spin


Please check that you don’t have an unbalanced load. Even one item of washing can cause the anti-spin device to be activated. Best check the appliance empty to see if it will spin. If the drum will not turn at all or struggles to turn then it’s possible the motor brushes are worn and will need to be replaced. These will need to be replaced by an Engineer.


Washing Machine Smells Musty


This always normally due to constant low temperature washing (40 Deg Celsius and below). The machine requires a periodic wash (once a month) at high temperature to clean out the sludge build up caused by low temperature washing. This will also help to keep the door seal clean of sludge and mould. Modern machines use very little water and are designed to wash at low temperatures but the down side is that they are prone to smelling musty and the washing smelling as well.


Appliance Dead


1. Here's how to fix washing machine power problems. First, check is that the socket is supplying power by plugging in another appliance. This is only necessary though if there are no LED indicator lights on your washing machine.


2. The second thing to check is the fuse in the plug. Either put the fuse into something else and check the appliance still works or try another fuse. Make sure you use a 13 amp fuse and never by-pass a fuse!


3. If your machine still doesn't start, it's likely that the problem is with the door interlock, particularly if the main lights on the appliance have come on, but nothing works. However, the fault could also be in wiring to the door interlock or even the door catch not activating it properly, or the on-off switch or the main control module. With some Indesit and Hotpoint washing machines for example, even an open circuit heater or motor can cause the entire washing machine to stop working except the LED lights.


4. You need to know what you are doing to trace this type of fault so if it isn't the wall socket or the plug you'd be better getting a specialist in to fix washing machine faults of this nature.


Washing Machine Noisy On Spin


It is important to note that the noise levels on all washing machines may vary depending on the weight of the load. However, here are a few key factors to look out for when trying to fix washing machine problems at home:


1. Coins or other obstructions trapped inside the tub under the drum can make horrendous noises as they get tossed about on spin. They often don't make the noise unless laundry is in though. Look out for obvious dints and creases in the drum itself as evidence of a coin or similar item stuck inside.


2. Other causes of a noisy washing machine are coins and other obstructions inside the water pump. This will cause noise when the washing machine is emptying the water. Coins or other obstructions can get trapped between the outer tub and the inner drum.


3. A high pitched squealing or harsh noise can be motor bearing wear. This can also be checked for by taking the belt off and running the motor alone.


4. If a washing machine is rumbling, and very noisy on spin, the main suspect is usually the drum bearings and is a common failure that might require you to fix your washing machine. Check for drum bearing failure by taking the belt off and spin the drum by hand. If the drum rumbles when spun then the bearings may have gone.

bottom of page